The Giving Plate refund policy:

We are a pickup only service.  If you do not pickup up your meal we will notify you, and you will need to make arrangements for pickup at Deb’s Catering/The Giving Plate within 48 hours.  If you forget to pickup your food and we cannot make arrangements with you, we will not refund your money or issue you a credit.  Instead, we will donate your food to a family in need.

To cancel an order and receive a full refund, you must give us 24 hours notice before your schedule pickup date.  No exceptions.

If an item is missing from your order, we will do everything to make it right! Please notify us immediately, and we can issue a refund for the missing item or make arrangements.  

We sincerely appreciate your support, and we look forward to cooking for you! Thank you, The Giving Plate